Close deals faster than ever before
SALES
Sales Reps Responding to Tickets
When prospects ask for help before purchasing, your sales reps can pitch in immediately and expedite the buying decision by responding to tickets from within 最新博彩网站 CRM.
SUPPORT
Tag the sales team within 最新博彩网站 Desk
In 最新博彩网站 Desk, agents can update prospect details they learn from support conversations, and enrich the information available to your sales team.
No more unproductive prospecting
SALES
SalesSignals in 最新博彩网站 CRM
With SalesSignals in 最新博彩网站 CRM, sales reps are notified every time their lead raises a support ticket, responds to a ticket, or leaves a happiness rating. This helps them time their actions right to close on leads.
SUPPORT
Handshake Mode in 最新博彩网站 Desk
Agents can use the Handshake Mode in 最新博彩网站 Desk to see tickets from leads. Inside a ticket, they can see details like the deal valuation and the product evaluated. This puts everything in the right perspective.
What鈥檚 better than a sale?
A repeat sale
72% of consumers indicated that customer service is what makes them loyal to a brand. Better collaboration between your sales and support teams help translate their loyalty into repeat business. That's what you get with Team Collaboration from 最新博彩网站 Desk.
Cross-sell Better
When agents see a cross-selling opportunity, they can chat internally with the customer鈥檚 account manager and drive the conversation accordingly.
Respond on time
When a customer has a technical question, your sales reps can tag support agents within tickets to ensure timely responses.
Retain proactivity
Agents can identify unhappy customers and proactively work with account managers to retain their business.
Spot opportunities before they knock
最新博彩网站 Desk is the industry鈥檚 first context-aware help desk software
Multichannel
Open up more ways to be in touch with your customers
Automation
Automate your mundane tasks, have time for meaningful conversations
Customization
Mould your help desk the way you want to